I come here regularly and always enjoy stopping in. Whenever I go the staff is very friendly and helpful to me. I mainly come in for modeling paint, supplies, and GW products, as well as art supplies. They have good prices and are the only place I know that carries vallejo paints. I guess my only suggestion is id like to see them carry the full range of Vallejo game and model colors. Would also like if they carried faber-castell products such as polychromos pencils. They still have a great selection of products so no complaints. In the 15 plus years I’ve been coming here they have made some changes but really that reflects changes in customer interests. As a professional artist and hobby enthusiast I sincerely love this place.
— Thaddeus D. (1/13/2016)
Dear Manager: Living in the Rochester area, we often travel to your shop for materials for my hobby, dollhouses. I am an avid miniaturist (1/12th scale), just recently completed a Victorian bakery and had been searching for a resin figurine to complete my shop. Today, we decided to visit Niagara Hobby Shop to look for that resin figurine. We were very fortunate to have the assistance of Matt who went above and beyond when it came to customer service! After a tremendous amount of work on Matt’s part, I was able to get that figurine. It fit into the bakery perfectly! (see pictures attached) Thank you for having such a great salesperson on your staff! We’ll definitely be back! Thank you
— Janice D (3/7/2015)
I wanted to send you a message to tell you that my family has shopped at Niagara Hobby for many, many years now, literally as long as I can remember from childhood, and we love the family atmosphere and products. I can remember my brother being really into model cars as a kid, now 40 years old, and we always went there to get them. Even after most of my family have moved out of the area, they still make time to take a trip with the kids to the store. My nephew is really into trains and loves the displays and, of course, the caboose. I am proud to say that this weekend we are planning on taking our 12 week old son, to see Santa for the first time in the caboose. So long story short, my family LOVES your store and is proud to continue supporting local business in Buffalo. I love that as a family owned business you embrace technology such as linkedin, etc and continue to stay up with the times to ensure the business will endure these changing times of quick, impulse sales on the internet and lesser quality products with no thought. Love seeing your posts.
— Jill G (12/3/2014)
Hello, Just a note to say a bug THANK YOU for the wonderful Thomas event you hosted a little while back. We were thrilled with the event and with your amazing store. Our children enjoyed painting the wooden tracks and we have added them to our train toys here at home. They also love the Thomas whistles and the trains they got in their goodie bags. We will certainly plan on coming back for other events.
— Becky (11/18/2014)
I have been shopping at this store since I was very little, the only negative about this wonderful place is no parking. All their prices are extremely reasonable if not cheaper than going to a big store. I’ve never met an employee that was rude, they all, always have a chipper attitude and are just all around great people. I will keep shopping here forever/ No matter what age you are, you feel like a kid in a candy store in this wonderful place
— Ryan C (2/16/2014)
My family and I love your store, and we especially love all that you stand for. We are raising our son to be creative, independent of daily TV consumption, and we provide him with educational, mentally stimulating activities like those that you offer and feature in your store (he’s a definite train enthusiast - Thomas and Chuggington, as well as all trains). Your store is always a pleasure to visit and we have difficulty leaving (our toddler son loves the trains, as does my husband, and I am inspired by so many of the craft items and puzzles. I also want to thank you for allowing your employees to have Thanksgiving to spend with their families. I wish that more retailers would support and respect that employees have families and want to celebrate holidays with them. I am relieved and grateful to hear that you uphold the values that my husband and I grew up with, which we are raising our son with. Thank you for supporting family traditions and holidays
— Heather K (11/30/2013)
We WNYers are so fortunate to have you in our neck of the woods! Thank you ever so much for your existence and your contribution to our community.
— Rosemary P. (12/24/2013)
You guys have a great store and great service. I’m a regular customer and even have a layaway right now. Can’t you please put more of your inventory online, you don’t do your store justice. I will be calling tomorrow to put a T-34 on layaway. Your loyal customer..
— Bruce (3/16/2012)